In our customer service portal you will find lots of information about our products.

• If you bought a trivum product and want to put it into operation, take a look at "First Steps"
• If you have problems with the music playback, please take a look at "Music playback" or "Network"

If you can't find any answers to your questions or solutions for your problem, you will find detailed information on our english-language service website.

If you have problems you can contact us of course at any time. Report problems / errors easily with our support form. Our support team will process the support ticket as soon as possible. About the current status of processing you will be informed via email.

As logged-in user, you also have access to all your previous tickets.